Welcome to the Wellixa FAQ page, where we answer the most common questions about our treatments, services, and how we can help you achieve optimal health. If you can’t find what you’re looking for, feel free to contact us, and our team will be happy to assist you!
General Questions
What is Wellixa?
Wellixa is a science-backed wellness clinic specialising in IV therapy, naturopathic consultations, lab testing, personalized supplement programs, and holistic health solutions. Our focus is on helping women optimise their health, balance hormones, boost energy, and achieve long-term well-being through personalised, evidence-based treatments.
How do I book an appointment?
You can book an appointment directly through our website on our [Book Now], or you can contact our team for assistance.
IV Therapy & Infusions
What is IV therapy, and how does it work?
IV therapy delivers a customised blend of vitamins, minerals, amino acids, and hydration directly into your bloodstream, allowing for immediate absorption and optimal results. Unlike oral supplements, which must go through digestion, IV therapy provides 100% bioavailability, meaning your body gets exactly what it needs, instantly.
Do I need a consultation before IV therapy?
Yes! Before receiving IV therapy, you must complete a quick phone consultation where we review your basic health history.
Why do I need a doctor’s script for IV therapy?
After your phone consultation, you’ll pay a $50 fee for a doctor to review your health history and approve a script for IV therapy. This script is valid for six treatments, ensuring safe and effective care.
What types of IV infusions do you offer?
We offer 10 specialised IV treatments designed to support various health goals.
We also provide customised IV blends tailored to your specific health concerns. Check out our [IV Therapy Menu] for more details.
How long does an IV treatment take?
Most IV infusions usually take around 60 minutes, depending on the treatment.
How often should I get an IV infusion?
This depends on your health goals and lifestyle. Some clients come in weekly for hydration and energy support, while others prefer monthly sessions for maintenance. During a consultation, our team can help determine the ideal frequency for your needs.
Is IV therapy safe?
Yes! All of our IV infusions are administered by trained professionals using high-quality, medical-grade nutrients. We follow strict safety protocols to ensure a comfortable and effective experience.
Can I add extra boosters to my IV infusion?
Yes! We offer 6 powerful add-on boosters that can be customized to your IV treatment. Boosters include:
- B12 Energy Boost
- Immune-Strengthening Vitamin C
- Magnesium Muscle Recovery
- Amino Acid Performance Blend
- Collagen & Skin Glow Booster
Speak to our team about which boosters might be right for you!
Naturopathic Consultations & Personalised Health Plans
What can I expect during my first consultation?
Your first appointment is all about you! Our naturopaths will take a deep dive into your health history, symptoms, lifestyle, and goals, then create a personalised treatment plan that may include nutrition, supplements, IV therapy, and functional lab testing to help you feel your best.
What health concerns can you help with?
We specialise in supporting:
- Hormonal imbalances (PCOS, PMS, menopause, thyroid issues)
- Digestive issues (bloating, IBS, gut health optimization)
- Chronic fatigue & low energy
- Weight management & metabolism support
- Stress, anxiety, and sleep issues
- Autoimmune conditions & inflammation
What happens during a general consultation?
Your consultation is a one-on-one session with our experienced practitioners, where we:
✔ Review your health history, symptoms, and wellness goals
✔ Identify potential nutrient deficiencies, hormone imbalances, or gut health issues
✔ Develop a personalised treatment plan, which may include IV therapy, supplements, or lab testing
Do I need lab tests before my consultation?
Not always! Our team will assess your health and recommend lab tests if needed to provide deeper insights into hormone levels, gut health, or nutrient deficiencies.
What happens after my consultation?
You’ll receive a custom treatment plan, and we’ll schedule a follow-up Report of Findings session to review your progress and refine your treatment if needed.
12-Week Health Program
What is the 12-Week Health Transformation Program?
This program is designed for women who are ready to take control of their health and see real, long-lasting results. Over 12 weeks, you’ll receive:
✔ Personalised consultations to track your progress
✔ Targeted supplements & IV therapy for optimal results
✔ Meal planning & lifestyle guidance tailored to your goals
✔ Ongoing support & adjustments based on your body’s needs
Whether you’re struggling with hormones, digestion, energy, or weight, this program gives you the tools and expert support to create a lasting transformation.
Who is this program for?
The program is perfect for anyone looking to:
✅ Boost energy & mental clarity
✅ Balance hormones naturally (PCOS, PMS, menopause support)
✅ Improve gut health & digestion
✅ Strengthen immunity & reduce inflammation
✅ Achieve sustainable weight management
How often will I have appointments?
You’ll have regular check-ins with our team throughout the program to monitor progress, adjust treatments, and ensure the best results.
Booking, Pricing & Policies
How do I book an appointment?
Appointments can be booked easily online through our [Booking Portal].
Do you accept health insurance?
At this time, IV therapy and naturopathic services are not covered by insurance. However, some clients may be able to claim pathology testing and nutrition through private health funds.
What is your cancellation policy?
We kindly ask for at least 48 hours’ notice for any cancellations or rescheduling to allow us to accommodate other clients. Late cancellations may be subject to a fee.
Can I reschedule my appointment?
Yes! You can reschedule your appointment by logging into your account or contacting us directly.
Still Have Questions?
We’re here to help! If you have any other questions or need further assistance, feel free to reach out to our team anytime.
We look forward to supporting your wellness journey!💙